6 Most Reliable Commercial Toilets — Take Care of Your Clients!

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Last updatedLast updated: October 27, 2021
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Even though manufacturers might tell you otherwise, not all toilets are made to the same standard. In fact, if you want to find the best commercial toilet for your place of business, you need to look very carefully. Otherwise, your new toilet might break down much too quickly, which is, obviously, less than ideal!

There are lots of things to consider when you are looking for a new commercial toilet. You need to figure out if you would rather have a tankless or tanked model since different types will work differently. The type of installation is another key consideration, as this will affect the aesthetic and cost of the toilet and its installation. You will also need to look very carefully for one that is at the right height and size since many different folks are going to be using this new toilet. Finally, you also need to make sure that you get a toilet that is easy to clean. The last thing that you want is to have to constantly clean your toilets to keep them from getting dingy looking.

Top 6 Commercial Toilets Review 2022


KOHLER 96057-0Editor’s Choice

  • Shape: elongated
  • Flush: 1.1-1.6 GPF
  • Material: Vitreous china
  • Dimensions: 26.2 x 14.9 x 16.6 inches

More features: 10″ x 7″ water surface size; 1-year warranty; meets both ADA and CSA height requirements

This floor-mounted commercial toilet can operate in a wide array of water supply conditions and works well with multiple valves. It also meets both ADA and CSA height requirements. This toilet is relatively large when compared to its competitors and has a water surface size of 10” x 7”.

Why is it special? If you are in the market for the best overall commercial toilet, then you just might want to check this model out. For starters, it is extremely well made. It has one of the best flushing mechanisms out there, which gives it a powerful jet of water regardless of the water pressure provided. In fact, this model is perfectly suited to be used with many different water systems and also can be adapted to seamlessly work with pretty much any valve that you desire.

This model is also quite easy to install. It also comes with a long warranty and is designed so that it meets the height requirements of both the ADA and CSA.

What are the flaws? This is an amazing all-around toilet. It does, however, have one issue that you should bear in mind before you settle on it. Though it is not an undersized toilet by any means, it does have a smaller than average water surface size of only 10 inches by 7 inches. This smaller water surface area might make it more difficult to keep clean, especially in a busier bathroom. Of course, on the other hand, it will not use as much water as other models, either thanks to this water surface size.


American Standard 3451.001.020Best Tankless Floor Toilet

  • Shape: elongated
  • Flush: 1.1-1.6 GPF
  • Material: Vitreous china
  • Dimensions: 28.44 x 10.5 x 15.8 inches

More features: only bowl and top spud included; fully glazed 2-1/8″ trapway; 10” x 12” water surface area

This is a floor mounted tankless commercial toilet. It can be installed in residential or commercial applications. This toilet is made with American Standard’s patented EverClean surface, which keeps the toilet exceptionally clean. It has a 10” x 12” water surface area.

Why did it make our list? As you would expect from American Standard, this is a high-quality toilet. It is a tankless model that can be installed in both commercial or residential settings. IT is fully glazed on all of its surfaces. This includes the trap, which means that it is better able to flush everything down the drain each and every time without clogging.

This model is also quite a water-efficient one. Even if you have a highly pressurized water system and valve installed, it will only use the amount of water that you need it to, making it great for anyone that doesn’t like to waste anything. The EverClean coating on the toilet is a nice touch as well since it makes it very easy to keep clean, even if the toilet is used heavily.

What is not ideal about it? This is a wonderful toilet. Its biggest issue, however, is that it only comes with the actual toilet itself. When you buy this model, you will need to buy both the valve and the seat. While this will allow you to find exactly what you are looking for in these two items, it will add to the overall purchase price of the toilet, so bear that in mind before you make your final decision.


Zurn Z5615. Pick

  • Shape: elongated
  • Flush: 1.28/1.6 GPF
  • Material: Vitreous china
  • Dimensions: 26 x 17 x 15 inches

More features: dual flush; 3-year warranty

This toilet is a tankless wall-mounted model. It is fitted with an automatic flush valve. It utilizes a dual flush and comes with a long warranty. This toilet is also lightweight and very easy to clean.

Why is it special? There is a lot to like about this model. For starters, it is lightweight yet still has enough surface area to make it quite easy to clean. Usually, whenever you have a lighter toilet, that also means that it is quite small, which makes cleaning it more difficult. This is, thankfully, not the case for this model. It also comes equipped with a 3-year warranty, which is one of the longer ones you’ll ever see.

Perhaps the best thing about this toilet is its valve. It comes equipped with an automatic electric valve. This is great for two reasons. First of all, it helps to save a good bit of water since it will only flush for a predetermined amount of time. Secondly, this valve will also help to keep your bathroom more hygienic since no one will need to touch it to operate it. The dual flush is also quite powerful, which only adds to the cleanliness of the toilet.

What are the flaws? This toilet has a more complicated installation process than some others. While the water line and sewer hookup are very similar, the valve needs some additional work. This model comes equipped with an automatic flush valve, which will help to keep your bathroom cleaner and save water. It does need to be hooked up to electricity, however, to function correctly. As such, you will need to have someone qualified to put in an electric hookup, which will cost a bit more if you are upgrading your toilet.


American Standard 2857.128.020Best Compact Commercial Toilet

  • Shape: elongated
  • Flush: 1.28 GPF
  • Material: Vitreous china
  • Dimensions: 28.3 x 14 x 16.5 inches

More features: direct-fed siphon jet action flush; conventional glazed

This toilet is a floor-mounted tankless model. It is very compact, yet also quite durable and heavy. It can be installed in commercial or residential settings. This model has a very powerful flush and is efficient.

What stands out? What we liked best about this toilet has got to be its compact design. If you are looking to fit your new commercial toilet into a smaller bathroom or you just want to fit as many stalls as you possibly can in your place of business, this is a great option. It is also quite durably made, which helps it to be a great choice for busier locations.

Due to the design of this model, it is easy to use in either residential or commercial settings. Its fully glazed trap makes it an awesome option as well since it is much less likely to clog than other toilets. This model also a relatively powerful flush that only uses 1.28 gallons each time.

What cons did we manage to find? One of the best things about this toilet is its durability. Unfortunately, this also leads to the biggest issue that we found to be true as well. This toilet is excessively heavy. It weighs about twice as much as the next heaviest model on our list. While this shouldn’t be a big deal in a new construction setting where you have lots of help to get it into place, it might be very difficult to get mounted correctly in an older setup due to its weight.


TOTO CST744ELR#01Best Tanked Commercial Toilet

  • Shape: elongated
  • Flush: 1.28 GPF
  • Material: Vitreous china
  • Dimensions: 28 x 19.5 x 30.5 inches

More features: right-hand trip lever; meets ADA standards

This toilet is a floor-mounted tanked model. It can be used in both residential or commercial applications. It is very durable and comes in many different colors. It is also larger than other models, which makes it very easy to clean.

Why are we impressed? If you are looking to get a toilet for your business and are only going to have one toilet in the bathroom, then this is an awesome option. Its tanked design makes it look right at home in a larger bathroom, no matter if you want to use it at your place of business or in your home. It is much larger and, thusly, more accommodating to a larger portion of users than other commercial models as well. You can also rest easy that it is ADA compliant as well.

This sturdy toilet is also a great option for anyone that wants to have a more welcoming bathroom design. It comes in a variety of colors, which make sit a whole lot easier to match the décor and design that you desire.

What negatives must you be aware of? While this is a great toilet, if you are looking to hook up to a standard residential sewer and water line, it does have its issues. The biggest is that, because of its tanked design, it will use up more water on the whole than a tankless toilet would. Since it needs to refill an entire tank with each flush rather than just the bowl, it uses more water. While this cost will take a while to add up, it will definitely cost you more to flush this toilet over time than a tankless model.


American Standard 2257101.020Best Value

  • Shape: elongated
  • Flush: 1.1-1.6 GPF
  • Material: Vitreous china
  • Dimensions: 26 x 14 x 15 inches


More features: fully-glazed 2-1/8″ trapway

This model is a wall-mounted tankless toilet. It is extremely lightweight and compact. It has a fully glazed trapway and a powerful flush. It can be used with a variety of valves and water pressures.

What makes it stand out? Perhaps the best quality of this toilet is its cost-effective price. If you are renovating a space for your business or building something new, you don’t want to spend more money than you have to. These toilets are also quite lightweight, which makes moving a bunch of them into position nice and easy, even if you are going it alone.

Even though this model is lightweight and cheap, it is still a high-quality model. It comes equipped with a fully glazed trap and a powerful flush, which is ideal for preventing clogs and maintaining a cleaner outlook.

Which disadvantages must you keep in mind? The biggest issue with this otherwise wonderful toilet is that it is, unfortunately, not quite as durable as others on our list. Though this is to be expected with something at such a good price, it may cause the toilet to break down much more quickly than you would like. The biggest reason for this lack of durability is due to the lightweight materials used in the construction of the toilet. Of course, if you are only going to be putting this model in a place that isn’t used by too many people, it should hold up just fine.

Things to Consider

As we mentioned before, there is a lot to consider when you are looking for a new commercial toilet for your business. In this section, we will guide you through all of these key aspects so that you can make an informed decision. We have also taken the time to answer some frequently asked questions, so be sure to read through those as well if you need more information.

How a good commercial toilet is different from a residential one

6 Most Reliable Commercial Toilets — Take Care of Your Clients!

Before you get your new commercial toilet, you might be wondering if you can just get by with a residential model instead. While this might be the case if you have a very small business that barely has anyone using the bathroom, you will not be able to get by with a residential model if you have lots of folks visiting your business every day. This is for a number of reasons, which include the following:

  • More Powerful – The biggest difference between a commercial and residential toilet is how much more powerful they are. Since these toilets are designed to be used more extensively than their residential counterparts, and by a greater number of people, they need to have a much stronger flush. That way, they will keep from getting clogged up.
  • Larger Plumbing – Something else that goes along with installing a commercial toilet is that they will require larger plumbing. While this makes them more expensive to install, it is a wise investment. These larger than average pipes keep the toilet from clogging easily, which is important when the toilet is being used often.
  • Easier to Clean – Commercial toilets are designed to have extra-long bowls that are also quite wide. While this allows them to be better for more people to use, it also helps to make these toilets easier to clean. There are not as many tight spaces to worry about, which makes getting a brush in quickly much easier.
  • Cost-Efficient – Almost all commercial toilets are tankless. This makes them more cost-efficient since they only use as much water as they need to to fill the bowl and flush the toilet. Since you don’t need to fill up a tank, you don’t end up using as much water as you would in a residential setting.
  • Environmentally Friendly – Another big benefit of using a commercial-style toilet is that they are better for the environment. Since these toilets do not use as much water as a residential model, they allow more water to be used in other applications. This is, of course, much better for the environment.
  • Easier to Use for a Wide Array of People – Usually, when someone is installing a residential toilet, they are only thinking of the people in their home using it. As such, they usually get one that fits their body type of height. Commercial toilets, on the other hand, are designed to be easy to use by more people, which makes them a much better option for a booming business.

Features to consider when choosing a commercial toilet

Getting a new commercial toilet is not the same as getting a new residential model. There are lots of differences that you need to consider, which is what this section is all about! Read on so that you will be well-versed in everything that you need to know to get the perfect toilet for your needs.

Wall or Floor Installation

The very first thing that you need to figure out is what type of installation you want to use for your new toilet. You can either choose a floor or wall installation. Both of these installations/types of toilets will work well in commercial settings, though they are not always applicable in every business. If you want to save as much space as possible, are building new, and have a more modern looking bathroom, then a wall install is the way to go. Of course, if you have an older space that had previously installed floor style toilets and you want to save a bit of money, then a floor installation model might be your best bet.

The very best wall installation toilet that we found is definitely the American Standard 2857.128.020. This model is easy to install, compact, and quite efficient. On the other hand, if you want to use a floor style installation for your new toilet, then the KOHLER 96057-0 is going to be your best bet.

Bowl Shape

Another key point that you need to bear in mind when you are looking for a great commercial toilet is the shape of the bowl. Since these toilets are going to be used by both men and women, you want to look for models with longer bowls. That way, they are more comfortable to utilize correctly. However, you might think that the longer the bowl, the better. This is not always the case. You also need to take into account the amount of space that you have in your bathrooms, especially if these toilets are going to be used inside of stalls. The last thing that you want is to get a toilet that sticks out too far for the doors to close.

If you are in the market for a shorter yet still elongated toilet bowl design, then the American Standard 3451.001.020 is a good option. The bowl is slightly smaller than some others on the market, which should save you a bit of space. On the other hand, if space is not an issue and you want to make sure people of all shapes and sizes are able to use your bathroom comfortable, then the TOTO CST744ELR#01 is a good choice. It has a nice and long seat, making it a very comfortable model to utilize.

Tanked or Tankless

6 Most Reliable Commercial Toilets — Take Care of Your Clients!

Something else that you will need to take into account is whether you want a tanked or tankless model. Obviously, this will depend on your water setup, as tankless models need a much larger water supply at the ready since they don’t store water for immediate use like a tanked model does. The tankless models are, however, more efficient since they only use the exact amount of water that they need each and every time. These models also tend to have better pressure since they require larger water supplies. Tanked models are a bit cheaper, however, which makes them a good buy for smaller businesses.

If you are looking to save a bit on installation and on the purchase price, then a tanked model like the TOTO CST744ELR#01 is a good choice. On the other hand, if you want to save money on the operation cost and have a bathroom that is in higher demand, you might want to get a tankless model like the KOHLER 96057-0. It has a more powerful flush than any tanked model, making it a good option for busying places.

Flush features

While almost all residential toilets flush in a very similar way, there are several different options for commercial toilets. You can, obviously, get a model with a simple lever flush, which is almost the same as a residential toilet. You can also get models that come with two different flush modes. These modes use different amounts of water based on what type of waste is being flushed. This helps to save a good bit of water. You can also get models that have an automatic flush, which uses an electric sensor to flush. This helps to make this type of toilet very hygienic, though it will cost a bit more to maintain and install.

You can also choose between single or dual flush models. Depending on which type you choose, you will get more or less water with each flush. This will increase the power of the flush but will also increase the amount of water you are using. Again, if you are getting your toilet for use in a space that doesn’t see a ton of traffic, you can probably get by with a single flush toilet. If, however, you are getting your new toilet for a very busy bathroom, a dual flush toilet is a way to go.

What’s included

Perhaps one of the most important things that you need to have a firm understanding of before you make your final purchase is exactly what you are going to get with your purchase. Some of the commercial toilets on the market only come with certain parts, so you need to know what you need before you buy. For instance, if you are replacing older toilets, then you will probably have the proper flushing mechanisms and plungers to properly install your new toilet without any issue. If, however, you are doing a new installation, you are going to want to look for a model that comes with everything that you need, which will, of course, add to the purchase price.

Something like the TOTO CST744ELR#01 is a good option for a first install since it comes with all of the proper parts, except for the seat. Other models, like the American Standard 3451.001.020 will only come with the bowl and top spud. This makes them a bit cheaper upfront and will also allow you to figure out the exact style of plumbing and flusher you want to utilize.

Weight and Dimensions

You also have to take the weight and the overall dimensions of your new toilet into account as well. The dimensions are especially important since you will most likely be installing your new toilet in stalls. You need to make sure that you get a toilet that will easily fit within the confines of the space with which you have to work. Otherwise, you could end up with a toilet that is too large for your area, which could prevent the door from closing on the stall, which is, obviously, not ideal.

Getting a toilet that is the proper weight is important for two reasons. The first is that you don’t want to get a model that is too heavy for you to install in the proper location. Secondly, if you are going to be installing your new toilet on the wall, you need to make sure that it is not too heavy for the wall to hold. This is a very important consideration in older structures, especially.

ADA and CSA compliance

When it comes to anything to do with your place of business, you always want to make sure that you are compliant with any and all federal laws or acts. You can help to ensure that you are compliant by getting an ADA certified toilet. The ADA, or Americans with Disabilities Act, states that every business needs to provide accommodations for anyone that is differently-abled. ADA compliant toilets sit at the proper height so that anyone that is using a wheelchair can easily utilize them, given that you also provide the proper handrails.

Another certification that you should keep on your radar is for CSA. This certification basically tells you and your consumers that the toilets have been made properly. CSA compliant toilets will last for a good long time and will also use the best materials to create a desirable yet affordable product.

Water surface size

You also need to look for a toilet with a water surface size that provides you with enough water when you flush to remove any and all waste. The water surface size is just the measurement of how much of the bowl is covered by water. This measurement is taken from the front to back and side to side in the bowl. Of course, you also need to be sure that you do not get a model with a water surface size larger or smaller than the bowl can accommodate.

A properly sized water surface will help to guarantee that any and all waste is removed with each flush. This will help to keep the toilets cleaner for longer, which will limit how often you need to worry about them. If the water surface is too small, then you run the risk of the toilet not working properly and getting dirtier with each use.

Fully-glazed trapway

The trapway is the s-shaped pipe that connects to the toilet. This trap is meant to prevent sewer gases from coming up the drain and entering your bathroom. A fully-glazed trapway is much more likely to prevent clogging. This is, obviously, a good option, since it will help to keep your bathroom toilets in the best possible shape. This is especially true if you have a very busy business with a lot of customers using the bathroom every day.


6 Most Reliable Commercial Toilets — Take Care of Your Clients!

Any time that you buy anything new for your home or business, whether it be a copier, refrigerator, or a toilet, you always want to look for a model that comes with a good warranty. That way, you will be covered if anything goes wrong with your new appliance through normal use. Of course, you need to make sure that you look through the warranty information as carefully as possible so you have a clear understanding of exactly what is and what isn’t covered.

Many companies, even reputable ones like those on our list, will claim to offer an excellent warranty but only cover a small set of parts fully. This is why it is so crucial to read the fine print as carefully as you can. That way, you won’t be surprised down the road when something breaks, and it isn’t covered by the warranty.


Basically, the wider the water surface area, the more likely that the toilet is going to produce the power necessary to remove any and all waste with each flush. This is especially important in a commercial setting where lots of folks will be using the toilet every day. It will help to limit the amount of time that your staff will need to clean the toilets, which is always a plus. A larger water surface will also help to prevent clogs since it will allow the toilet to produce enough power behind its flush to make sure everything goes down.

The ease of installation is really going to depend on what type of plumbing you have present in your business. If the drainpipe is in the wall, then a floor mount model is not going to be very easy to install, and vice versa. All things considered, however, floor mount models are a bit more straightforward. Since these types of toilets can be set in place before being fully installed, it makes it a bit easier on your back. Another reason that floor mount toilets are easier is thanks to their water lines, especially if they are tanked. Tanked models use smaller water lines that are easier to handle than the larger ones you find with tankless models.

Our Verdict

If you are in the market for the best overall commercial toilet, then the KOHLER 96057-0 should be the first model that you look into. It is easy to install, powerful, water conscious, and can be easily used with a wide array of water setups and valves. We highly recommend you check this one out. We guarantee that you won’t regret it!

The American Standard 3451.001.020 is an awesome option if you are in the market for a tankless toilet that requires a floor install. This model is particularly attractive thanks to its EverClear technology, which helps to prevent stains and odors from cropping up on the surface of the toilet.

The Zurn Z5615. is going to be a great choice if you want the best commercial toilet with lots of extra features. Not only is this toilet easy to clean and maintain, but it also comes with an automatic flush valve which helps to keep a bathroom cleaner, while also limiting the amount of water being wasted.

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